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Frequently asked.
- How long do orders take?
- Every order is baked fresh. Typical lead time is 2–3 days from order to ready.
- Do you ship?
- Yes. Pick pickup or delivery at checkout. Nationwide overnight shipping is available for gifting orders — start one on the Corporate Gifting page.
- What's the difference between salted and unsalted?
- Salted finishes with hand-flaked sea salt on top. Unsalted skips the flake for a softer, sweeter finish. The cookie itself is the same.
- What's in them?
- Butter, flour, sugar, eggs, dark chocolate, sea salt, vanilla. No seed oils, no shortening, no preservatives.
- Allergens?
- All Chippies are made in a kitchen that handles wheat, dairy, eggs, and soy. They are not nut-free certified.
- How should I store them?
- Airtight at room temperature for up to 4 days. Freeze for up to 30 days; 10 seconds in the microwave brings them back.
- What's the minimum for corporate gifting?
- 12 cookies. We scale to 1,200+. Custom packaging and notecards available.
Still have a question? Get in touch.
